Refund and Returns Policy

At ANEJA MOBILE, we are committed to providing genuine, premium mobile accessories. Since mobile covers and tempered glass are sensitive items, please read our return and replacement terms carefully:

  1. 7-Day Replacement Guarantee
    We offer a 7-day replacement policy from the date of delivery only in cases of:
  • Manufacturing defect
  • Transit damage (broken/cracked on arrival)
  • Wrong model/item received
  1. Non-Returnable & Non-Replaceable Items
  • Tempered glass once the installation peel/film has been removed or applied.
  • Products damaged due to improper installation, mishandling, or normal wear and tear.
  • Items returned without original packaging and bill/order confirmation.
  1. Replacement Process
  • If your parcel arrives damaged or with the wrong item, record an unboxing video and take clear photos within 24–48 hours of delivery.
  • WhatsApp your order ID and photos/videos to our support team at +91-7300770007.
  • Once verified, a free replacement will be dispatched to your address.
  1. Cancellations & Refunds
  • Orders can be cancelled before dispatch by contacting us on WhatsApp.
  • Once an order is handed over to the courier, cancellation is not possible.
  • If an approved return cannot be replaced due to out-of-stock inventory, a 100% refund will be issued to your original online payment method within 3–5 working days.
  1. Support & Store Address
    Store: ANEJA MOBILE, Court Road, Saharanpur, Uttar Pradesh
    WhatsApp & Calling Support: +91-7300770007
    Email: support@anejamobile.com
    Timings: 10:00 AM – 9:00 PM (Monday to Sunday)